Course information
Course title
Psychological Safety For High Performing Diverse Teams
Course Content
Leveraging diversity in a team requires that everyone feels included and safe to learn, grow, contribute, and challenge the status quo. If team members feel they have to mask or cover their differences in order to “fit in”, we lose on performance, innovation and engagement. In this course, we’ll discuss how to effectively create a work environment of psychological safety in which every team member feels they can speak up, and contribute to the flow of ideas and solutions, constantly sharing their feedback and opinions. We’ll aim at increasing the level of intellectual friction, without generating interpersonal friction, in contexts where visible and invisible diversity are understood to be key to innovation.
Takeaways
- Develop a deeper understanding of the concept of Psychological Safety, as developed at Google, Harvard, Pixar and other successful cases.
- Learn how to build a work environment that fosters Psychological Safety, with strategies and tips to help team members leverage their diversity by speaking up.
- Increase performance in your teams by creating a culture in which team members constantly share ideas, feedback and opinions, engaging in behaviors that help them learn, grow, contribute and innovate.
Training methods
- Experiential learning based on Kolb’s wheel on deep learning. Come prepared to experience, reflect, conceptualize, and apply what you’ve learned.
About the Instructor
Claudia Issa
“I believe we can all feel and perform better, together. That’s why I use my background as a psychotherapist to support organizations in order to champion emotional well-being, psychological safety, intercultural understanding and inclusion of diversity.”
Claudia is a Consultant and Corporate Trainer with over 15 years’ experience of working with individuals, teams, and numerous renowned corporate organizations. Psychologist and European-certified Psychotherapist (European Federation of Psychologists’ Association). Lecturer on Psychology, Intercultural Communication and Cross-Cultural Management collaborating with several universities. Co-author of games “Diversophy – Barcelona” and “Diversophy – Diversity & Inclusion”. My educational background includes 5 Master and Postgraduate Degrees, including Clinical and Community Psychology, and Diversity Management at the Workplace. I’ve been recognized as an International Leader by the USA’s Department of State, and I chair the Community Development Committee at SIETAR Europe (Society for Intercultural Education, Training and Research). From Barcelona, with passion, compassion and commitment.